Got my phone diagnosed at a different repair place, then came here and they gave me a REASONABLE price! I told them I needed it done today for work and they even stayed late to finish my phone. I will recommend them to everyone!

After the screen on my iPhone 7 cracked after one too many drops, I was referred to Mobile Rescue for a replacement screen. I called and explained my problem to Bobby on the phone and he said I could come in any day from 10-7 for the repair. Thus began an incredibly frustrating 2 weeks after which...my screen is still cracked. I showed up at the store on THREE different occasions during business hours to find the store closed, one time with a sign on the door saying "out to lunch" and the other times the store was just closed. I started calling in advance of my stopping by the store and for days the phone just rang and rang, nobody picked up. Finally I called again on a Thursday and once again spoke to Bobby. I expressed my frustration and he apologized and advised me to come to the store in the afternoon on Sunday when he would get in the appropriate screen protector for the iPhone 7. On Monday I showed up at the store at 10am (opening hour) and the store was closed. I went to the library with my daughter and at 11:30 I called to confirm the screen protector had arrived. Bobby informed me that he did not have the screen protector as promised. I told Bobby he had lost my business. This is the most unprofessional business I have ever encountered. Go elsewhere! I did call Mobile Rescue in Avon as a "second opinion" and learned that the different stores are owned by different people/managers. The employee in Avon said "I don't know what goes on in West Hartford, it's not very good." Save yourself a ton of hassle and headache and avoid Mobile Rescue in West Hartford.

If I was able to give 10 stars I would. Best service I have ever experienced. My option was either buy a new 1000 dollar phone or try mobile Rescue - best decision I ever made - I highly recommend this place for any phone / computer issue .... Thank you

I had to get my phone fixed so I went and and Bobby helped me out. Really good prices, great service, and he repaired my phone very fast. Recommend this place over anything else.